WARRANTY POLICY


WARRANTY POLICY

OXWHEELS warrants that wheels manufactured by OXWHEELS will be free from structural failure as long as the original retail purchaser owns the product. OXWHEELS extends a warranty against peeling of the polished chrome plated surfaces for a period of one year. The Aluminum Wheel is warranted for one year against defects in materials or faulty workmanship. This warranty does not apply if the defect is due to accident, neglect, corrosive environment, or other abnormal conditions.

The OXWHEELS warranty applies to the original purchaser and is in lieu of all other express warranties for a period of one year from the date of purchase from OXWHEELS. Should the wheel appear to be defective within the warranty period, please call your retailer for instructions.

This warranty is limited to the provisions shown and OXWHEELS does not assume responsibility for the cost of removal or installation of the wheel or any consequential expense.

This warranty does not cover corrosion or discoloration caused by environmental conditions; chemicals, detergents, polishing compound, or coarse abrasives used in cleaning: using these types of products can permanently damage your wheels and will void the warranty. Always run cool water on wheels before cleaning. Failure to cool wheels before cleaning can cause discoloration. Clean wheels frequently with mild soap and water.

Wheels damaged due to mounting (tools/machines), dismounting or any other damage caused by road hazards, are not guaranteed unless reported before mounting. NO EXCEPTIONS.

warranty policy

All defective items must be returned to an authorized OXWHEELS Dealer, with a copy of the original invoice, FREGHT PREPAID. Returned items will be replaced free of charge and shipped FREIGHT PREPAID with the dealer's next stock order upon confirmation of our responsibility of the defect. A return authorisation number must accompany all items. Items returned without prior authorisation, or found to be free of defects, are subject to a 20% restocking charge if the wheel has not been mounted.